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Showing posts from April, 2023

Can I grab an active call from another user?

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Let's play thief - What was yours, is now mine! Playing nicely: Pixbay On the FreePBX forums, a newbie asked if it is possible to "steal" an active call from another extension. In their words: I’m putting phones (Yealink T31P) in a classroom that already have a SIP PA speaker (Valcom VIP-431As). The phone and speaker each have their own extension. When calling the PA speaker’s extension, the PA speaker automatically picks up. What I’d  love  to do is have a button on the phone that can “take” the already answered call and bring it to the handset. Scenario: if the office pages into the room, and the teacher doesn’t want to respond in front of the whole class. They walk over, press a button on the phone, and the call is “grabbed” from the speaker and brought to the phone. Kind of like a hostile transfer.  Initially I thought, yes, that is doable with a custom dialplan. But hey, let them hire someone to code this up. But then I went back to the post and decided to give them ...